Online and Mobile Tools

Cadillac understands the importance of car care and makes it easy for owners to find service information. Ranging from digital resources to in-person service, Cadillac employs a range of approaches to make sure customers are well-informed about their vehicle’s needs.

The MyCadillac app acts as a centralized digital platform where Cadillac owners can access service and maintenance information. This application sends personalized notifications about routine services, recalls, and service needs based on the specific model and mileage. In addition, the app enables owners to schedule service appointments with local Cadillac dealerships, view current service offers, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by providing detailed information such as PDF guides, maintenance schedules, and coverage information. It enables users to monitor of their vehicle’s service history and details about certified repair shops.

Dealership Communication

Cadillac's dealership network plays a key role in providing maintenance guidance to owners. During visits, the service advisors go over recommended maintenance tasks and discuss any vehicle concerns with the customer. They provide a detailed breakdown of what the procedure includes, the time needed, and the expenses. Dealerships also ensure that maintenance logs are kept electronically, making it easy for owners to see all past maintenance of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are fitted with advanced onboard systems that provide maintenance notifications and alerts directly on the vehicle's dashboard. These reminders are based on the vehicle’s mileage and usage, making certain that drivers are reminded when it’s time for tasks such as oil changes, tire rotations, or fluid checks. The in-car system offers a detailed description of each notice, including what needs to be serviced and why it is important for the vehicle’s life and performance.

Printed Guides and Manuals

For customers who like hard copies, Cadillac offers printed owner’s manuals that include a detailed maintenance schedule, tips for upkeep, and recommended fluids. These manuals cover topics such as tire maintenance, fluid types, and service intervals, giving owners a comprehensive guide to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform hosts a variety of educational videos and maintenance tutorials that address basic services, such as checking fluid levels, tire replacement, or interpreting alerts. These tools enable users to be proactive about their vehicle's maintenance while learning about the importance of timely servicing.